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Job Title: Technical Support Associate
Company: IBM India Pvt Limited
Location: Hyderabad
Website: www.krb-sjobs.brassring.com/TGWebHost/home.aspx?partnerid=26059&siteid
Eligibility: Education:UG -Any Graduate - Any Specialization PG - Post Graduation Not Required Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Click to assess yourself on the required skill before applying!
Skills: Technical SupportCustomer SupportVoiceHelp DeskInbound Calls HandlingchatInbound Call SupportBPOWalkInWalk - InWalk InFreshergraduatefreshersgraduatescsrtsrcall centrecall center
Salary: Not Disclosed
Experience: 0 - 4 Years
Job Summary:
** Copy of this Job Posting is MANDATORY to attend interview**

  • Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
  • Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
Work Location: Hyderabad 

Shift Required: 
Shifts will be 24x7 in nature and can vary depending on geographies supported

Eligibility Criterion: 

Bachelor's Degree/ Diploma ( 15 Years + education ) 
Required: 
  • Bachelor's Degree 
  • Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN 
  • Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting 
  • English: Fluent 
  • MANDATORY DOCUMENTS TO BE CARRIED BY APPLICANTS AT THE TIME OF INTERVIEW.

    • Updated Resume 
    • Copy of this Job Posting 
    • Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original 
    • Highest Qualification Mark Sheets - Soft copy 
    • Offer Letter / Relieving letter - for experienced candidates - Soft copy. 
    PLEASE DO NOT CARRY BAGS / BACK PACKS AS THEY ARE NOT ALLOWED INSIDE THE IBM PREMISES

    Regards,
    IBM India Recruitment Team

    NOTE - WALKIN'S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS 

    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Contact: IBM India Pvt. Ltd
Survey No 64, APIIC Software Layout, Raheja IT Park, Phase 2, Madhapur, Hyderabad, Telangana 500081 

Contact Person - Padmaja 

Interview Time - 11 AM till 3 PM 

Interview Date - 17th, 18th, 19th, 20th & 21st May 2016 

Telephone:04066956000

Posted Date: May 20, 2016

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