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Job Title: Software Development
Company: Ziffity Solutions Pvt Ltd
Location: Chennai
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Skills: project management productivity management gross margin e - commerce Profitability Software Development
Salary: Not Disclosed
Experience: 10 - 20 Years
Job Summary:
  • Job Functions at Ziffity, an eCommerce @ Digital Agency.

  • Overall responsible for Delivery units gross margin, resource utilization, customer satisfaction, employee satisfaction, attrition, rookie ratio, quality assurance, risk management, pre-sales support and SEPG.
  • Should be metrics/number driven, should measure every aspect of service delivery operations on a monthly/quarterly/yearly basis and should work to improve the outcomes.
  • Should have the ability to manage both SME and large-scale enterprise customers effectively, build relationship and find new opportunities with existing clients, manage conflicts and escalation.
  • Should support pre-sales department with estimates and technical solutions, be part of proposal presentation calls and help answer any questions by prospects.
  • Should own end-to- end project management process (from initiation to closure/managed services), update process wiki as and when required and train project managers on effective ways to run fixed bid and retainer engagement.
  • Should be proficient in all aspects of project execution like scope management, risk management, communication plan, test/performance planning, client management, change management, deployment/release planning, people management among others.
  • Should be savvy with new age digital solutions like Design thinking, User experience, Cloud, VR, AR, Mobile Apps, Responsive Design, Artificial Intelligence, Machine learning, Big Data, Analytics, eCommerce, CMS, CRM, MEAN stack among others.
  • Effective resource management in terms of hiring quality people, resource allocation, performance management, training, bench management, hiring projections and working closely with recruitment team on all aspects of hiring.
  • Be an effective communicator with employees, management, customers, vendors and partners.
  • Submitting project dashboards to management on weekly basis, conducting steering meeting with project sponsors and organizing project reviews.
    Desired Profile:
    • 15 years of Overall IT experience
    • Minimum 10+ years of experience in project management.
    • Should have a Managed delivery unit of 100+ members
    • Should have at least 3 to 4 years of experience working in SCRUM Agile model
    • Should have 7 to 10 years of experience working for US based customers both SME and Enterprise
    • Outstanding leadership skills
    • Ability to listen and provide solutions relevant to problems
    • Detail oriented approach to manage daily priorities of the teams
    • Excellent communication and interpersonal skills
    • Proficient in project management tools like Basecamp/MS Project/JIRA
    • Certified PMP / Scrum Maser preferred
    • Technical background preferred
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Recruiter Name:Mr. Samuel

Contact Company:Ziffity Solutions Pvt Ltd


Posted Date: Jun 13, 2018

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